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Disability Access

Accessible Venue Statement.

Rainbow Serpent Festival is committed to supporting inclusion and diversity for all festival-goers. A Disability Action Plan has been developed- with the voice of festival-goers as its major consideration. Based on feedback a range of accessibility initiatives will be rolled out over a multi-year program with the aim of enhancing access and enjoyment for the RSF community.

RSF’s Disability Action Plan can be viewed here.

RSF is held on farmland in Lexton, some areas are more accessible than others. RSF is focusing on improving access to the most popular areas of the festival, including accessible camping.

 

Onsite Accessibility Information Services & Supports.

RSF provides several services for People with Disabilities including:

  • An Accessible Camping Crew member will attend the Accessible Camping site 24x7. Please note the Crew are not carers and are just there to generally keep an eye on things and answer questions
  • Access Team at the Information Tent will be able to answer questions on RSF accessible facilities
  • The Nest serves as place for peaceful relaxation and will also a place for people to chill out while their friends and loved ones receive care and support.
  • Rainbow Rangers have all been educated in what services and supports RSF has made available for People with Disabilities

 

Information for Carers.

Primary Carers and Companions of People with Disabilities will be admitted free of charge when accompanying a ticket holder on provision of a Companion Card or equivalent.

 

Accessible Facilities

Accessible toilets are located in the Accessible Camping area and also behind the Info Tent and at the medical centre. Accessible showers are located in the Accessible Camping area. More details and complete map will be released in Janauary.

 

Assistance Animals.

Only guide dogs, hearing dogs and assistance animals (an animal that has been trained to assist a person to alleviate the effect of their disability) are allowed onto the Festival site, including the campground.

All guide dogs, hearing dogs and trained assistance animals must be on a lead, clearly identified and with their owner always while on the Festival site. Under no circumstances are these animals to be left unattended at any time.

If you need to bring a guide dog, hearing dog or trained assistance animal onsite, you must to submit an Assistance Animal Registration Form. Please note that we will require a copy of the document showing your Proof of Assistance Animal Training or Public Access Test Pass

Note that persons with guide dogs, hearing dogs and trained assistance animals may be liable for any injury, loss, or damage caused by their assistance animal while it is on the Festival site.

 

Recharging Facilities.

TO BE CONFIRMED: We are hoping to have 240V power available.

Contact the Access Team

 

Mental Health and Wellbeing Services.

RSF has existing facilities throughout the village as chill out spaces (low stimuli). These include the Cocoon, the Hammocks and the Massage and Healing space.

For higher intensity mental health support, services are provided by The Nest and Medical teams

 

Site Accessibility Maps.

Coming soon!

 


 

Rainbow Serpent Festival 2019 Accessible Camping Registration System.

REGISTRATIONS ARE OPEN

Please create a single registration for each group if you are camping with a carer or companion.

RSF provides a dedicated Accessible Camping area for people with disabilities available on a pre-booked basis. Please note, space is limited and will be held only for those completing an Accessible Camping Registration Form. Outlining your specific needs will allow RSF to best cater for your stay.

The area will provide accessible toilets and showers and is near The Village. An accessible pathway will be provided between the camping area and The Village. A member of the Accessible Camping Crew will be in attendance 24x7. Please note the crew are not carers and are just there to generally keep an eye on things and answer questions.

We have worked hard to produce an area that makes camping at Rainbow easier and more comfortable for people with disabilities. We want to help make everyone's experience easier, safer and more enjoyable.

The accessible camping area will:

  • Be a designated fenced-off area located in the North Campground adjacent to the Family Camping area
  • Have a shaded communal area with tables, chairs, couches, lighting, carpet and 240v power
  • Have dedicated accessible toilets and showers that are regularly serviced
  • Have an Accessible Camping Crew member in attendance 24/7 (please note they are NOT carers, they are just there to generally keep an eye on things and answer questions.

We encourage active inclusion, feel free to bring small activities or ideas to share with others.

We're looking forward to welcoming you into our Rainbow family community!

Feel free to email Matt at accessfriendly@rainbowserpent.net with any questions or ideas

 

Registrations close on 11th January 2019 unless capacity is reached prior.

We want to make sure the area is adequately resourced, so if you are interested in camping within the accessible area you will need to register with us before the festival. We may have to close registrations at some stage due to the space becoming full, so best to register as soon as you can!

 

Application Instructions.

Please create a single registration for each group if you are camping with a carer or companion.

Please make sure you complete the questions about how many people you are camping with and how much room you think you'll need. Space will still be somewhat limited, so please keep this in mind and bring along one shade structure per group to ensure everyone can have comfortable camp set up. You will need to arrive with the other members of your group. We cannot save spaces so if you don't arrive together, we can't guarantee you will be able to camp next to each other.

 

Confirmation of Registration.

RSF will contact you via phone or email approximately 2 weeks prior to the festival to confirm details. If you do not receive confirmation by this time please contact us on accessfriendly@rainbowserpent.net

 

Arrival at the Festival.

Upon arrival, you will be provided with a map of how to get to the Accessible Camping Area and specifics of your site. You will also be provided with a map of the festival which clearly identifies accessible toilets, showers and location of services that may be of assistance during the festival.

If you require access to 240v power you will need to bring your own tagged & tested extension cord.

 


Please note that Accessible Camping Registration does not include entry to Rainbow Serpent Festival 2019 – a separate festival ticket is still required to gain entry to the festival.

If you have a carer attending the festival and have a companion card please contact tickets@rainbowserpent.net with an image of the companion card attached.

Feel free to email Matt at accessfriendly@rainbowserpent.net with any questions or ideas.